Is Copilot down right now?
This page tracks the current status of Microsoft Copilot, available at copilot.microsoft.com, inside Windows 11, and embedded across Microsoft 365 apps. The indicator above is refreshed every 60 seconds. Green means the public Copilot endpoint is responding. Amber means it is degraded. Red means a major incident is in progress.
"Copilot" is a brand that covers several distinct products: consumer Copilot (the standalone chat product), Copilot in Microsoft 365 (Word, Excel, Outlook, Teams), Copilot for Windows, and GitHub Copilot (which is a separate product run by GitHub). Each has its own infrastructure and any of them can be down independently. The status indicator on this page tracks the consumer Copilot endpoint, which is the most common surface for the question "is Copilot down?"
Copilot outage history and common causes
Microsoft Copilot runs primarily on top of OpenAI's models hosted in Azure. That coupling shapes its failure modes: when OpenAI has a major outage on the public ChatGPT product, Azure OpenAI — which Copilot uses — sometimes degrades alongside it, though not always at the same time. Many Copilot users have noticed that consumer Copilot continued to work during ChatGPT outages because Azure OpenAI's capacity is provisioned separately.
Other recurring causes: Microsoft 365 authentication issues that lock Copilot users out of every Office app at once, Windows-side issues that break the Copilot key and sidebar without affecting the web product, regional outages tied to specific Azure regions, and feature-level breakage where the chat works but specific tools (image generation via DALL-E, web search, file uploads) are broken. Copilot in Word and Excel sometimes fails because of issues in the Office app itself rather than in Copilot — an important distinction when troubleshooting.
Is Copilot reliable?
Microsoft Copilot benefits from running on Azure, which has mature enterprise-grade uptime characteristics. Independent monitoring tracks 30-day availability for the consumer Copilot product in the 99.5 to 99.9 percent range. The Microsoft 365 Copilot integrations have their own uptime story tied to Office and Microsoft 365 service health, which is generally above 99.9 percent.
For enterprise use, Microsoft 365 Copilot has formal SLAs and a dedicated Microsoft 365 Service Health dashboard inside the admin center. That is the channel to watch if Copilot is broken inside an Office app for your organization — the issue may be specific to your tenant rather than a global outage.
What to do when Copilot is down
First, identify which Copilot product is broken. Consumer Copilot at copilot.microsoft.com, Copilot in Word/Excel/Outlook, and Copilot for Windows all have separate status surfaces. The indicator on this page tracks consumer Copilot specifically.
Second, check whether the underlying Microsoft 365 service is healthy. If you cannot use Copilot in Outlook but Outlook itself is also broken, the issue is at Microsoft 365, not Copilot. If you are an admin, the Microsoft 365 admin center's service health dashboard is the authoritative source.
Third, switch tools. ChatGPT uses the same underlying models as Copilot and is the closest functional substitute. Claude handles most of the same tasks. For coding work, GitHub Copilot is a separate product from Microsoft 365 Copilot and tends to fail independently — if one is down, the other often still works.
Finally, report the outage on this page. User reports are the fastest public signal because Microsoft's Service Health dashboard is gated behind admin login.